Apollo/Startup show Service Update – Please Read Just a quick update to keep everyone informed. We’ve recently reported an issue where several shows are not updating properly — some are 1–2 episodes behind, and a few newer episodes may not play. This is not related to your VPN. We’ve been advised that it’s a minor VOD issue currently ...
Server seems backup now FLOW Clients SERVER UPDATE Big thanks to everyone for waiting while the maintenance was completed. No one likes a service being offline, especially for long periods. The system is up and running, however it is going to take us a few days to get fully up to speed. The team have been redoing the main UK and ...
FLOW CLIENTS UPDATE Unfortunately, the server is still down at the moment. We are currently waiting for further updates and will notify you as soon as we have more information. In the meantime, at MyGem.dev, our goal is to ensure you continue enjoying the services we provide. To support you during this downtime, we have activated 5 FREE days of ...
???? MYGEM WORLD – IMPORTANT SUPPORT & SECURITY UPDATE Hello MyGem Clients, We appreciate you being part of MyGem World. To improve your experience, security, and support efficiency, please review the important updates below. -------------------------------------------------- ???? PASSWORD RESET (IMPORTANT – START ...
Apollo App – Temporary Login Issues Update We’re currently experiencing some login issues on the Apollo app. Some users may see errors such as Code 400 or server errors, even though login may still work intermittently. For Resellers: If any of your clients are experiencing login issues, please reset their password. This should resolve ...
Apollo / Startup Show Clients A new Live TV update has just been implemented. If you are still experiencing any issues, please delete the app and reinstall it. This update is designed to improve performance and stability. However, as always, we strongly recommend not waiting until problems arise. Make sure you are using a reliable device and ...
**Tivimate EPG Update (Apollo / Startup Show)** We have gotten the okay to share this, but please DO NOT paste this on any social media platform, especially public platforms. **Step 1: Get Your Username & Password** Copy example below to understand format: https://starlite.best/api/list/EMAIL/PASSWORD Your username ...
**FLOW CLIENT UPDATE – IMPORTANT SERVER CHANGE** Dear Client, Our server address has recently changed. To get your app working again, please carefully follow the steps below for your device/app. # ???? TIVIMATE USERS 1. Open **Tivimate**. 2. Press the **Back button** on your remote at least **3 times**. 3. On ...
**TITLE: MyGem World Giahead — Payment & Refund Policy** Thank you for contacting MyGem World Giahead. **Please read this policy carefully before submitting any payment.** ------------------------------------------------------ **STRICT NO REFUND POLICY** All payments made to MyGem World Giahead are FINAL and ...