SERVICE UPDATE There is currently NO known issue with the service. If you are experiencing buffering, channels not loading, or connection problems, the most likely cause is your Internet Service Provider (ISP) throttling or restricting the connection. The recommended solution is to use a VPN. Please DO NOT send us an email or ...
MyGem VPN Update Thank you for supporting MyGem VPN and our growing small business. We truly appreciate your continued support. We’ve recently updated the MyGem VPN dashboard and improved several features to make the app cleaner, sharper, and easier to use. If you already have MyGem VPN installed, please delete the existing app and install ...
Password Reset Instructions for Apollo / Startup Show Clients Hello, If you are having issues with Code 400, or if you recently paid and your service is still not working, please try resetting your password and updating your M3U URL with the new password. Please follow the steps below: Go to the MyGem website Select the profile ...
**TITLE: MyGem World Giahead — Payment & Refund Policy** Thank you for contacting MyGem World Giahead. **Please read this policy carefully before submitting any payment.** ------------------------------------------------------ **STRICT NO REFUND POLICY** All payments made to MyGem World Giahead are FINAL and ...