MYGEM CLIENTS TROUBLESHOOTING GUIDES

**MYGEM STREAMING — COMPLETE TROUBLESHOOTING GUIDE**   Buffering • Freezing • Blue Circle • App Not Opening • Login Problems • Maintenance • ISP Blocking • VPN Issues   Please save these instructions.   If your service is buffering, stopping every few minutes, showing a spinning blue circle, failing to connect, or the app ...

MYGEM World platinum CLIENTS

MyGem World Platinum    As we are almost finished moving everyone over to the new panel and server, we will need all users to refresh their setup so everything can sync properly with the new system.   Please do one of the following:   • Delete your current playlist from the app and then add it again using your existing login ...

Password Reset Instructions for Apollo / Startup Show Clients

Password Reset Instructions for Apollo / Startup Show Clients Hello, If you are having issues with Code 400, or if you recently paid and your service is still not working, please try resetting your password and updating your M3U URL with the new password. Please follow the steps below: Go to the MyGem website Select the profile ...

CANCELLATION AND REFUND POLICY

**TITLE: MyGem World Giahead — Payment & Refund Policy**   Thank you for contacting MyGem World Giahead.   **Please read this policy carefully before submitting any payment.** ------------------------------------------------------   **STRICT NO REFUND POLICY**   All payments made to MyGem World Giahead are FINAL and ...