APOLLO AND STARTUP SHOW CLIENTS

 Attention Apollo / Startup Show Clients    We want to provide an important update regarding Sportsnet and a few other missing channels.   First, thank you for your patience and continued support.   Unfortunately, according to the developers, Sportsnet channels are currently experiencing major source issues and will NOT be returning for ...

SECURE COMMUNICATION

@Everyone Secure Communication If you need to contact us for any reason, please use the MYGEM website. Simply log in and select “Create Ticket”—it takes less than 10 seconds.  You can also reach us via Telegram; if your concern is sensitive, we will continue the conversation through a private message. If you’re having trouble logging ...

MYGEM SERVICE FAQ AND CONTACT INFO

???? MYGEM WORLD – IMPORTANT SUPPORT & SECURITY UPDATE   Hello MyGem Clients,   We appreciate you being part of MyGem World. To improve your experience, security, and support efficiency, please review the important updates below.   --------------------------------------------------   ???? PASSWORD RESET (IMPORTANT – START ...

FLOW CLIENTS

**FLOW CLIENT UPDATE – IMPORTANT SERVER CHANGE**   Dear Client,   Our server address has recently changed. To get your app working again, please carefully follow the steps below for your device/app.     # ???? TIVIMATE USERS   1. Open **Tivimate**.   2. Press the **Back button** on your remote at least **3 times**.   3. On ...

CANCELLATION AND REFUND POLICY

**TITLE: MyGem World Giahead — Payment & Refund Policy**   Thank you for contacting MyGem World Giahead.   **Please read this policy carefully before submitting any payment.** ------------------------------------------------------   **STRICT NO REFUND POLICY**   All payments made to MyGem World Giahead are FINAL and ...