News

SHARING SERVICE AND BUFFERING

Hello everyone, We've noticed that some users are sharing their accounts across multiple households, and in some instances, selling their individual accounts. While we don't prohibit this practice, please be aware that our service is designed for use across two households in the USA and Canada only. If you choose to extend usage beyond this ...

SERVICE RESPONSE TIME

***SERVICE RESPONSE AND RESELLER CREDIT ADDED TIME*********At MYGEM, exceptional customer service is our top priority.If you encounter any issues with our service, app, or payment processes, please submit a ticket through our website or send us a private message. We aim to respond within 15 minutes to 14 hours.Attention Resellers: Please ensure ...