MYGEM CLIENTS TROUBLESHOOTING GUIDES

**MYGEM STREAMING — COMPLETE TROUBLESHOOTING GUIDE**   Buffering • Freezing • Blue Circle • App Not Opening • Login Problems • Maintenance • ISP Blocking • VPN Issues   Please save these instructions.   If your service is buffering, stopping every few minutes, showing a spinning blue circle, failing to connect, or the app ...

MYGEM World platinum CLIENTS

MyGem World Platinum    As we are almost finished moving everyone over to the new panel and server, we will need all users to refresh their setup so everything can sync properly with the new system.   Please do one of the following:   • Delete your current playlist from the app and then add it again using your existing login ...